Contact

Account trouble, a booking or payment question, a bug, or anything else. It reaches the team’s inbox and we reply within 2 business days.

Write to support@theneighbrhood.ca. Signed-in users can also use the reporting action attached to a relevant listing.

Use the form above (pick “Privacy or deleting my data”) or email support@theneighbrhood.ca to ask what information we hold about you, to correct it, or to have your account and associated data deleted. Include the email address on your account so we can find it. We confirm deletion requests within 2 business days.

For immediate danger, contact emergency services or Western Campus Safety rather than waiting for a product response.